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Sales

Sales development representative

Starts conversations with potential customers.

How people get in

B2B SaaS companies, many hiring for global markets.

First proof to build

Write and send 50 personalised outreach emails; track replies.

National Classification of Occupations 2015, division 5: Service and sales workers.

Learn what you’re missing

Free options first. Finishing a course keeps a skill self-reported; deliver a gig to prove it.

Sales calls

HubSpot Academy: inbound marketing, email and sales

HubSpot Academy

FreeBrowse

Browse catalogue · beginner · A few hours per course

Free, with free certificates. Check current details on the provider’s site.

CRM tools (HubSpot, Zoho, Salesforce)

HubSpot Academy: inbound marketing, email and sales

HubSpot Academy

FreeBrowse

Browse catalogue · beginner · A few hours per course

Free, with free certificates. Check current details on the provider’s site.

Salesforce Trailhead

Salesforce Trailhead

FreeBrowse

Browse catalogue · beginner · Short modules

Free; certifications are paid. Check current details on the provider’s site.

Business writing and email

Google Project Management Professional Certificate

Google

Paid

Certification · beginner · About 6 months at a few hours a week · certificate available

Paid subscription (financial aid available on Coursera). Check current details on the provider’s site.

LearnEnglish (British Council)

British Council

FreeBrowse

Browse catalogue · beginner · Self-paced

Free resources; some paid courses. Check current details on the provider’s site.

Market research

Search Coursera: market research courses

Coursera

Free to auditBrowse

Browse catalogue · beginner · Varies

Many free to audit; certificates are paid. Check current details on the provider’s site.