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Learn each skill from the people who teach it best.

Free options first, from renowned universities, Indian institutes and industry leaders. Paid options are clearly marked. Finish a course, then prove the skill with a real gig.

Learn from renowned institutions

UNTIDE isn’t affiliated with these institutions unless a course is marked “UNTIDE partner”.

4 courses for Customer handling

Grow Your Career as a Customer Service Agent

Salesforce Trailhead

Free

Self-paced · beginner · About 35 minutes · certificate available

Free Trailhead trail; earns badges and a 'Customer Service Professional' credential. Check current details on the provider’s site.

Customer handlingCRM tools (HubSpot, Zoho, Salesforce)

Skill India Digital courses

Skill India Digital

FreeBrowse

Browse catalogue · beginner · Varies

Many free courses; some paid. Check current details on the provider’s site.

Retail / café shiftsCustomer handlingAccurate data entryTravel and itinerary planningFood safety and hygiene

Google IT Support Professional Certificate

Google

Paid

Certification · beginner · About 6 months at a few hours a week · certificate available

Paid subscription (financial aid available on Coursera). Check current details on the provider’s site.

Customer handlingCybersecurity basicsCloud basics (AWS, Azure, Google Cloud)

Call Center Customer Service (CVS Health)

Coursera

Paid

Self-paced · beginner · About 18 hours · certificate available

Enrol free for preview or audit where offered; full access and certificate need payment (financial aid may be available). Check current details on the provider’s site.

Customer handlingActive listening and support conversations

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